So yeah. Red ringed and then this.
It's freaking nuts. I mean the dude told the repair service SPECIFICALLY that he didn't want his console screwed with. They told him, OK fine it won't. Then they erase all of the signatures he got on his X-Box.
And a lot of people say stuff like "You can't expect that kind of service". "The workers who work on these things don't have pay attention to stuff like that".
For the amount of cash you pay for these newer consoles, YES, yes you deserve that level of service.
You deserve to have the console you send it with signatures NOT to have the Permanent signatures wiped off.
The jerks who think that this kinda stuff happening is OK makes me sick.
Back in the day people who spent money were treated right.
We had companies who respected consumers and bent over backward trying to help them out.
Now we as consumers do a lot of the footwork companies used to do.
Now we as consumers not only accept sloppy products and customer service, WE EXPECT IT.
PEOPLE ARE DEFENDING MIRCOSOFT'S RIGHT TO DO THIS.
They say it's some badly paid hard working person who made this mistake and that some dude who bought an expensive toy can't expect any sort of customer service. You know tough shit. I have worked jobs where I never got a break during a ten hour shift. I have almost killed myself hauling out freshly cut cedar through the back woods tripping over snow and mud. But I DID MY JOB BECAUSE SOMEONE WAS PAYING ME.
That's how it works. Someone pays you and you do the job that's expected of you.
I think everyone knows that's how it's supposed to work with individuals.
But somehow businesses are no longer beholden to that ideal.
When a corp like Microsoft screws up the question asked is NO LONGER "Why?" or "How the hell do they expect to get away with that kind of crap?"
No people just say "What do you expect?"
Because apparently we have had all of our expectations taken away from us.
People should EXPECT SOMETHING.
A quick overview...
1. An individual asked a company to service his product without messing it up.
2. They said they could.
3.They messed up his product.
4. Some people on the Internet blame the individual.
God, what the hell is wrong with everybody?
People call me pessimistic sometimes because I point out the flaws in how most people live their lives through lies and self delusion. I am a drag to have around.
This situation is about a toy. An expensive, meaningless toy.
But I think my main point remains. You should be able to expect SOMETHING from the infrastructure of corporations and big business that we all are in some small way killing ourselves supporting.
We have given up our planet's health. our children's future and out very souls for the toys we all use to distract ourselves from the meaninglessness of our lives.
WE DESERVE TO HAVE THOSE TOYS FIXED TO OUR SPECIFIFCATIONS WITH A MINIMUM AMOUNT OF FUSS!